Privacy Policy

Welcome to Spica Healing Ltd. Your privacy matters to us. This policy explains how we collect, use, and protect your personal data when you visit our website or book any of our energy healing services, in line with the UK General Data Protection Regulation (UK GDPR).

Who We Are

Spica Healing Ltd. provides in-person and distant reiki, animal reiki (distant session only) Switchwords healing and Egyptian cartouche readings.

What Data We Collect

When you interact with our website or book a session, we may collect:

  • Contact Details – name, email address, phone number

  • Session Information – reason for booking, healing goals, and any information you choose to share

  • Payment Details – processed securely via third-party platforms (we do not store card info)

  • Website Data – via cookies or analytics tools (see Cookies section)

How We Use Your Data

We use your information to:

  • Arrange and deliver your booked services

  • Send appointment confirmations or follow-ups

  • Respond to enquiries

  • Keep internal records of your sessions

  • Send occasional updates or offers (only if you’ve opted in)

Legal Grounds for Using Your Data

We process your data based on:

  • Consent – when you opt into emails or voluntarily share session details

  • Contract – to provide healing services you’ve requested

  • Legal obligations – to meet tax and record-keeping requirements

  • Legitimate interests – to run and improve our business

How We Keep Your Data Safe

We store your data securely, using password protection, encrypted tools, and secure third-party platforms. Only Spica Healing Ltd. has access to your session details, and we never sell your data.

Data Retention

We retain session records and client information for up to 8 years for legal and ethical reasons. After this, your data is securely deleted.

Your Rights

You have the right to:

  • Access your personal data

  • Correct or update any details

  • Request deletion of your data (where legally possible)

  • Withdraw consent at any time

  • Object to how your data is used

To make a request, email: contact@spicahealing.co.uk

Cookies and Analytics

This website may use cookies to enhance your browsing experience and collect anonymous data for website performance. You can control cookies in your browser settings. A cookie banner will appear when you first visit.

Marketing Emails

You’ll only receive marketing or event updates if you’ve explicitly opted in. You can unsubscribe anytime using the link in our emails.

Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about your privacy or how we handle your data, please get in touch.

Spica Healing Ltd.
Email: contact@spicahealing.co.uk